Effective Date: January 13, 2025
Welcome to ConsultCareConnect! These Terms of Service (the "Terms") govern your use of our platform, website, and services provided by ConsultCareConnect ("we," "our," or "us"). By accessing or using our services, you agree to comply with these Terms. Please read them carefully. If you do not agree, you may not use our platform.
1. Acceptance of Terms
By creating an account, accessing, or using ConsultCareConnect, you agree to:
Be bound by these Terms of Service.
Comply with all applicable laws and regulations.
If you are using the platform on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
2. Our Services
ConsultCareConnect provides a platform for virtual health consultations, symptom assessments, and access to health-related resources. While we strive to provide accurate and timely information, our platform:
Is not a substitute for professional medical advice, diagnosis, or treatment.
Does not establish a doctor-patient relationship between users and healthcare professionals.
For medical emergencies, please call your local emergency number immediately.
3. Eligibility
You must be at least 18 years old or have the legal capacity to agree to these Terms. By using ConsultCareConnect, you represent that:
You meet the minimum age requirements.
All information you provide is truthful, accurate, and complete.
4. User Accounts
To access certain features, you must create an account. You agree to:
Keep your login credentials secure and confidential.
Notify us immediately if you suspect unauthorized use of your account.
Be responsible for all activity under your account.
We reserve the right to terminate or suspend accounts for violations of these Terms.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
6. Prohibited Activities
When using our platform, you agree not to:
Provide false or misleading information.
Upload or share content that is illegal, harmful, defamatory, or infringes on the rights of others.
Attempt to access unauthorized areas of the platform.
Engage in activities that harm, disrupt, or interfere with our services or other users.
7. Fees and Payments
Some services may require payment. By purchasing these services, you agree to:
Provide accurate payment information.
Pay all applicable fees and charges, including taxes.
Comply with the terms of any third-party payment processor we use.
8. Intellectual Property
All content, trademarks, and services provided by ConsultCareConnect, including but not limited to text, graphics, logos, and software, are owned by us or our licensors. You may not use, reproduce, or distribute our content without prior written permission.
9. Third-Party Services
Our platform may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Your interactions with third-party services are solely between you and the third party.
10. Disclaimer of Warranties
ConsultCareConnect is provided "as is" and "as available." We do not warrant:
That the platform will be uninterrupted, error-free, or secure.
The accuracy or reliability of information provided.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
11. Limitation of Liability
To the maximum extent permitted by law, ConsultCareConnect, its employees, or partners will not be liable for:
Any indirect, incidental, or consequential damages arising from your use of our services.
Loss of data, profits, or goodwill.
Our liability is limited to the amount you paid for our services in the past 12 months.
12. Indemnification
You agree to indemnify and hold ConsultCareConnect harmless from any claims, damages, or expenses arising from your use of the platform, your violation of these Terms, or your infringement of others' rights.
13. Termination
We reserve the right to suspend or terminate your access to the platform if:
You violate these Terms.
Your use poses a risk to our platform or other users.
You may also terminate your account at any time by contacting us.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
15. Changes to Terms
We may update these Terms from time to time. Significant changes will be notified to you, and your continued use of the platform signifies your acceptance of the revised Terms.
16. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Email: support@consultcareconnect.com
Phone: +1 (917) 342-5599
Mailing Address: ConsultCareConnect, Brooklyn, NY 11235
17. Miscellaneous
- If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
- These Terms constitute the entire agreement between you and ConsultCareConnect.